Department: Guest Services
Reports to: Venue Operations Manager
Classification: Hourly, Full-time, Regular
Job Overview:
The Venue Operations Lead provides a positive transformative guest venue experience, coordinating all set-up, tear down, and other event details assigned. The Lead coordinates assigned private and public event day-of details and supports assigned private and public event walk-throughs, rehearsals, etc. They are responsible for maintaining Kingwood’s physical venue resource assets in adequate supply and condition.
Duties and Responsibilities:
- Ensures the set-up team is properly setting up, tearing down, cleaning, and storing event equipment for both private and public Kingwood events
- Works with the Venue Operations Manager to set weekly schedules for event set up crew based on the needs of upcoming events
- Assists the Venue Operations Manager in planning/coordinating various aspects of private, public, and special events such as assisting in scheduling food trucks, public performers, and other entertainment add-ons
- Coordinates with all departments for event set-up needs
- Keeps inventories and maintains quality of event supplies such as chairs, tables, linens, and signs holders
- Budgets for setup in coordination with Venue Coordinator and Public Functions Coordinator
- All other duties as assigned
Requirements:
- Prolonged periods of continuous standing, sitting, or walking along with occasional stooping, bending, reaching, crouching
- Ability to lift chairs, tables and equipment weighing up to 50 pounds on a repetitive basis
- Must be able to move around garden in all weather conditions
- Ability to work a flexible schedule, including evenings, weekends, or holidays as needed
- Possess strong interpersonal and leadership skills
- Ability to work with and supervise diverse staff and volunteers
- Must be goal-oriented, flexible, and adaptable to potential unanticipated opportunities
- Must be able to organize workflows to ensure necessary details are captured and enacted
- Ability to prioritize work amongst competing set of tasks
- Ability to multitask and think on your feet
- Follow all health and safety regulations
Qualifications:
- A high school diploma or higher is required
- Previous supervisory experience is required
- Previous guest services, hospitality, or customer service experience required
- Previous wedding and event setup experience preferred
- Willingness to follow all health and safety regulations
- Must have a valid Ohio Driver’s License
- Must pass a background check
- Must pass drug test
Send resume and cover letter to humanresources@kingwoodcenter.org