Department: Guest Services
Reports to: Admissions Lead
Classification: Hourly, Non-exempt, Part-time, Seasonal
Job Overview: The Admissions Intern plays a key role in delivering a positive and memorable guest experience at Kingwood Center Gardens. Acting as the “Face of Kingwood,” the intern will welcome and assist garden guests, ensuring their visit is enjoyable. Strong customer service skills are essential. Responsibilities include greeting visitors, assisting with membership sales, promoting educational programs, processing event ticket sales, and providing general reception duties. This position offers the opportunity to gain experience in guest services, event coordination, and sales. Availability for some weekends, holidays, and evening shifts is required.
Duties and Responsibilities:
- Uphold a professional attitude and appearance while offering exceptional hospitality and knowledge to Kingwood Center Gardens guests.
- Assist with processing ticket sales and membership admissions.
- Provide information about memberships and encourage membership sales to visitors.
- Share important event details and upcoming activities with guests to enhance their experience.
- Answer and direct incoming phone calls to the appropriate departments.
- Support volunteer staff by helping them check in and out for their shifts.
- Contribute to maintaining a clean, safe, and welcoming environment for both guests and staff.
- All other duties as assigned
Requirements:
- Ability to interact effectively, professionally, and courteously with guests, staff, and volunteers
- Ability to relate to persons of all ages, diverse backgrounds, skills, and abilities
- Must be able to handle multiple projects or tasks
- Comply with a flexible work schedule
Qualifications:
- Must be enrolled in a college or university during the 2024-2025 school year
- Prior customer service experience preferred
- Must have a valid Ohio Driver’s License
- Must pass a background check
- Must pass drug test
Send resume and cover letter to humanresources@kingwoodcenter.org